Privacy Policy
Our site respects your privacy and strives to protect your personal data.The privacy policy outlines how your personal data is collected and used (under certain circumstances). It also mentions the procedures followed to ensure the privacy of your information. Finally, this policy defines the options available to you regarding the collection, use, and disclosure of personal data. By visiting the site directly or through another site, you agree to the practices outlined in this policy.Protecting your data is very important to us. Therefore, your name and other information related to you are used in accordance with the guidelines stated in the privacy policy. We will collect information when necessary or if it is directly relevant to our transactions with you.We will retain your data in accordance with the law or for the purposes for which it was collected.You can browse the site without the need to provide any personal data. Your personal identity remains anonymous throughout your visit to the site and is not disclosed unless you have a personal electronic account on the site which you access using a username and password.
1-The data we collect:
We may need to collect your information if you wish to register a purchase order for a product from our website. We collect, store, and process the necessary data to follow up on your purchase from our website to secure any potential claims that may arise later, and to provide you with the services available to us. We may collect personal information that includes, but is not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and information about payment cards.
We use the information you provide to enable us to process your requests and to provide you with services and information displayed on our site that you request. Furthermore, we will use the information provided to manage your account with us and to verify the financial transactions you conduct online, audit data downloads from the site, identify site visitors, and to develop and/or customize the design and content of the site for users. We conduct various research related to demographics, and send useful or requested information to users, such as information about products and services, unless you object to being contacted about that. Communication is done via email to provide you with additional details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please opt-out of this option at any time.
We may be able to store the details related to your current order on our website, but we cannot retrieve them directly for security reasons. By logging into your account on the website, you can view the information and details of your purchases that you have made or will make soon. You can also manage your address details. You should also commit to handling your personal data with complete confidentiality, so do not make it available to any unauthorized third party. We do not accept any responsibility arising from the misuse of passwords unless such misuse is due to our error.
Other uses for your personal information
We may use your personal information in surveys and market research, based on your willingness, for statistical purposes while ensuring complete confidentiality. You have the right to withdraw at any time. We do not send any responses to any third party. Your email address will not be disclosed unless you wish to participate in competitions. We keep your survey responses completely separate from your personal email. We may send information about us, our website, or our other sites, or about our products, sales, or promotions, or newsletters, and other related matters regarding our affiliates or partners. If you do not wish to receive this additional information (or any part of it), please click on the “unsubscribe” link in any email sent to you, and we will stop sending you this information within seven business days (every day except Saturdays, Sundays, and national and religious holidays) from receiving your notification, and we will contact you to inquire about the information if it is unclear.
We may use some data, while fully maintaining privacy and confidentiality on the site, for other purposes including verifying users' locations and tracking their visits to the site or the links provided in the email while they are subscribed to receive it, and to provide that data in an anonymous form, which does not allow for the identification of your actual personal identity, to a third party such as publishers, for example. However, this data will not lead to identifying you (as it is not personally identifiable).
The competitions
With regard to any competition, we use the data to notify the winners and to announce our offers. You can find more details about the terms of participation in each competition individually.
The other parties and website links
We may share your information with other companies in our group or with our agents and contractors to assist us in transactions related to the terms of the privacy policy. For example, we may engage a third party to help us deliver products to you, collect payments from you, use them for statistical purposes, marketing research, or assist our customer service team. We may need to share information with a third party to protect against fraud and reduce credit risk. If our company or part of it is sold, we may need to transfer our databases that include your personal information. Except as stated in the privacy policy, we will not sell your personal data or disclose it to a third party without your prior consent, unless necessary for the purposes outlined in this privacy policy, or if required by law. The site may contain advertisements from third parties or links to other sites or frames of other sites. We would like to inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied on other sites. Moreover, we are not responsible to any third party to whom we transfer your data in accordance with the privacy policy.
2 - Cookies
Accepting cookies is not a prerequisite for visiting the site. However, we note that the 'cart' functions on the site cannot be used and items cannot be requested without activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your hard disk. Cookies can be used to discover your Internet Protocol (IP) address, which saves you time when you are on the site or want to visit it. We use cookies to ensure your convenience while browsing this site (for example, to remember your identity when you want to modify your shopping cart without having to re-enter your email address) and not to obtain other information about you or use it (e.g., for targeted marketing purposes). You can configure your browser not to accept cookies, but this would limit your use of the site. We hope you can be assured that our use of cookies does not contain any personal or sensitive information and is free of viruses.this website uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by the cookies regarding your use of this site (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the site, prepare reports for the site operators about its activity, and provide other services related to site activity and internet usage. Google may also transfer this information to a third party if required to do so by law or if a third party processes the information on behalf of Google. Google will not associate your IP address with any other data it holds. You can refuse to use cookies by selecting the appropriate settings on your browser, but please note that you may not be able to use the full functionality of the site. By using this site. you agree that Google may use your data as described and for the purposes detailed above.
3- Security
We use appropriate security technologies and procedures to prevent any unauthorized or illegal access to your information or its loss or destruction. When we collect data through the site, we store your personal information in a database on a secure electronic server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them by using encryption, such as Secure Sockets Layer (SSL). As a result, it is difficult for any hacker to decrypt your information since we cannot guarantee protection at one hundred percent. We strongly advise you not to send all your credit card or debit card details when contacting us electronically and unencrypted. We impose physical, electronic, and procedural safeguards directly on the process of collecting, storing, and disclosing your information. Our security procedures may require us to ask you to verify your identity before we disclose your personal information. You are responsible for protecting your password and computer from any unauthorized use.
4 - Customer Rights
If you are concerned about your data, you have the right to request access to the personal data we hold about you or have previously transferred to us. You have the right to request that we correct any errors in your personal data, and this will be done free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.